Terms of service

Welcome to Texrica. These Terms of Service govern your access to and use of the Texrica website, including the purchase of products and services available through the website.

By accessing or using this website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use the website.

1. About Texrica

This website is operated by Texrica India Organics Private Limited.

Registered Address:
9th Floor, “Godrej Coliseum”
Behind Everard Nagar, Sion (East)
Mumbai – 400 022, India

Email: info@texrica.com

Throughout these Terms, the words “Texrica,” “we,” “us,” and “our” refer to Texrica India Organics Private Limited. The words “you” and “your” refer to the person accessing or using our website or purchasing our products.

2. Use of the Website

You agree to use this website only for lawful purposes and in accordance with these Terms.

You must not:

  • Use the website for any unlawful or fraudulent purpose.

  • Attempt to gain unauthorized access to the website or its systems.

  • Interfere with the security, operation, or functionality of the website.

  • Copy, reproduce, modify, distribute, or exploit website content without permission.

  • Use automated systems, bots, or other methods to access or collect website data without our prior written permission.

  • Provide false, misleading, or inaccurate information while placing an order or creating an account.

We reserve the right to restrict or terminate access to the website if we believe that these Terms have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, colours, dimensions, and other information displayed on the website are accurate.

However, actual product colours may vary depending on your device or screen settings. Products may also have natural variations in colour, texture, weave, finish, or appearance, particularly where materials or manufacturing processes result in individual variations.

We reserve the right to correct errors, update product information, or modify product availability without prior notice.

4. Product Availability

All products displayed on the website are subject to availability.

We reserve the right to:

  • Limit the quantity of products available for purchase.

  • Discontinue products at any time.

  • Refuse or cancel an order where a product is unavailable.

  • Correct pricing or product information errors.

If an order is cancelled because a product is unavailable or due to an error, we will notify you and, where applicable, process a refund for any amount already paid.

5. Orders and Order Acceptance

When you place an order through the website, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that the order has been accepted. We reserve the right to accept, decline, or cancel an order for legitimate reasons, including product availability, pricing errors, payment issues, suspected fraudulent activity, or inaccurate customer information.

Once an order has been accepted and processed, you will receive appropriate confirmation or shipping information.

6. Pricing and Payments

Product prices are displayed on the website and may be subject to applicable taxes, shipping charges, duties, or other fees, depending on the order and delivery location.

We reserve the right to change product prices at any time without prior notice. Any price change will not affect an order that has already been accepted, except where an obvious pricing or technical error has occurred.

Payments must be made through the payment methods made available on the website.

You agree to provide accurate and complete payment and billing information when placing an order.

7. Shipping and Delivery

We will make reasonable efforts to process and deliver orders within the estimated delivery timeframe communicated at the time of purchase.

Delivery timelines may vary depending on the destination, product availability, shipping carrier, weather, customs procedures, public holidays, or other circumstances beyond our reasonable control.

For international orders, the customer may be responsible for applicable customs duties, import taxes, local taxes, and other charges imposed by the destination country unless otherwise stated.

Texrica is not responsible for delays caused by customs authorities, shipping carriers, incorrect delivery information, or circumstances beyond our control.

8. Returns, Exchanges and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Refund & Return Policy.

By placing an order, you acknowledge and agree to the terms of our Refund & Return Policy.

Please review the applicable policy before making a purchase.

9. Cancellation of Orders

Customers may request cancellation of an order before it has been processed or shipped.

Once an order has been shipped, cancellation may not be possible. Any eligible return or refund will then be handled according to our Refund & Return Policy.

We reserve the right to cancel orders where there are reasonable concerns regarding fraud, payment issues, product availability, pricing errors, or violation of these Terms.

10. Intellectual Property

All content available on the Texrica website, including but not limited to:

  • Text

  • Product descriptions

  • Photographs

  • Images

  • Graphics

  • Logos

  • Designs

  • Videos

  • Website layout

  • Software

  • Trademarks

  • Brand names

is owned by or licensed to Texrica India Organics Private Limited, unless otherwise stated.

You may not reproduce, modify, publish, distribute, sell, transmit, or commercially exploit any website content without our prior written permission.

11. User Content

If you submit reviews, feedback, photographs, comments, testimonials, or other content to Texrica, you represent that you have the right to provide that content.

By submitting content, you grant Texrica a non-exclusive, worldwide, royalty-free right to use, reproduce, display, publish, and distribute that content for legitimate business, marketing, or promotional purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, offensive, misleading, defamatory, infringing, or otherwise inappropriate.

12. Third-Party Links and Services

The website may contain links to third-party websites, applications, payment providers, shipping services, or other external platforms.

These third-party services are operated independently and are subject to their own terms and policies.

Texrica does not control and is not responsible for the content, availability, security, privacy practices, or services provided by third-party websites.

13. Website Availability

We aim to keep the website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

The website may occasionally be unavailable due to maintenance, technical issues, updates, security measures, or circumstances beyond our reasonable control.

14. Disclaimer

To the extent permitted by applicable law, Texrica does not guarantee that:

  • The website will always be available or error-free.

  • All website information will always be complete, accurate, or current.

  • The website will be free from viruses or other harmful components.

  • Products will always be available in every location.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Texrica India Organics Private Limited shall not be liable for indirect, incidental, consequential, or special losses arising from the use of the website or purchase of products, except where such liability cannot legally be excluded.

Our liability relating to a particular purchase shall, to the extent permitted by law, be limited to the amount paid by the customer for the relevant product or order.

16. Indemnification

You agree to indemnify and hold harmless Texrica India Organics Private Limited, its directors, employees, representatives, and affiliates from claims, losses, liabilities, damages, costs, or expenses arising from:

  • Your violation of these Terms.

  • Your misuse of the website.

  • Your violation of applicable laws or regulations.

  • Your infringement of the rights of Texrica or any third party.

  • Any information or content submitted by you that violates these Terms or applicable law.

17. Privacy

Your use of the website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect personal information provided through the website.

By using the website, you acknowledge that you have reviewed our Privacy Policy.

18. Governing Law and Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, courts located in Mumbai, Maharashtra, India shall have jurisdiction over disputes arising from or relating to these Terms or your use of the website.

19. Changes to These Terms

Texrica reserves the right to modify or update these Terms of Service at any time.

Updated Terms will be published on this page with the revised effective date, where applicable.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms.

20. Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

Texrica India Organics Private Limited
9th Floor, “Godrej Coliseum”
Behind Everard Nagar, Sion (East)
Mumbai – 400 022, India

Email: info@texrica.com